I returned my Vaporesso to the shop after it refused to turn on. The shop owner wanted to me wait for it to be send back to the factory 
which he said was going to take about 3 weeks for me to get it replaced. I couldn’t wait for that long . So I asked for them to give me another one
Hey dude, this product seems not from VAPORESSO.
For my experience, you should find the correct place for after-sale
Yeah I did visit the shop today, turns out my vale was fine it needed charging 
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