Unable to draw on Luxe X2

Bought two Luxe X2. Charges when plugged in but no vape draw. No power light or draw when unplugged. Tried multiple times to power on by pressing button 5 times and unlock by pressing button 3 times. Tried several different pods. Please help.

3 Likes

The lux x2 has a lock button on base this powers on device

The lock button isn’t responsive. Tried to resolve by pressing lock button 3 and 5 times as well are pressing it in and holding for 20 seconds.

1 Like

The lock button is not a press button it is a slide button holding device face down button to right is locked push to left to unlock it when you press fire button to inhale does screen say locked ?

My apologies I’m thinking lux max x2 which has lock button on base your is the lux 2 which does not have the lock button on base hopefully a mod on here can help or someone who owns the lux x2 if faulty hope you kept the box ect to claim the warranty best wishes sorry I couldn’t help.